Jumbaktas Astana Hotel, Nur-Sultan (Astana) ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Ul. Karasakal Erimbetov, 65, Nur-Sultan (Astana), Kazakhstan, 010000

Jumbaktas Astana Hotel is located in the Yesil District, the administrative center of Nur-Sultan (Astana), Kazakhstan. This 4-star hotel is situated just an 8-minute drive from the city center and offers stunning panoramic views of the modern capital. It features a blend of luxury interiors and practical amenities, making it suitable for both business and leisure travelers. The hotel's proximity to notable landmarks and business hubs enhances its appeal.

Location

Jumbaktas Astana Hotel is strategically located within a 5-minute walk from two major shopping and entertainment centers, Han Shatyr and Sary Arka. The hotel is also close to significant government buildings like the Ministry of Transport and Communications and National Companies. Complimentary roundtrip airport shuttle services, along with easy access to a number of public transportation options, make exploring the city convenient.

Rooms

The hotel offers 60 air-conditioned rooms that include features such as minibars, LCD televisions, and 24-hour room service. Modern furnishings and premium bedding contribute to a comfortable stay. Each room is equipped with a private bathroom, complete with complimentary toiletries and a choice of a bath or shower. Some rooms also provide a seating area for added relaxation.

Eat & Drink

Jumbaktas Hotel includes a restaurant that specializes in local cuisine, providing guests with an authentic taste of Kazakhstan. A complimentary breakfast buffet is served each morning, catering to a variety of tastes. Additionally, the hotel features a lounge bar and a coffee shop/cafe for casual dining and refreshments throughout the day. Room service is also available for convenience.

Leisure & Business

Guests have access to recreational amenities, including an indoor pool, fitness center, and spa services such as a sauna and massage treatments. The hotel boasts extensive business facilities, with meeting spaces measuring 0.5 m² for corporate events and gatherings. Concierge services and free WiFi in public areas further enhance the practicality of the hotel for business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

30 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Family Room

Max:

4 persons

56 m²

Bed options:

2 Queen Size Beds

Shower

Heating

room details

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Standard Room

Max:

2 persons

28 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Nur-Sultan (Astana) 5.3 km

Airports

Astana (TSE) 15.5 km

Train

Astana Train Station 6.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Luxurious SPA Experience

“I had the pleasure of using the SPA at Gran Prix Club, which is part of the hotel offerings. It features a variety of saunas, swimming pools, and other rejuvenating services. It was definitely a highlight of my stay, especially after a long day of work. The extensive facilities and serene atmosphere left me feeling relaxed and rejuvenated.” view full review

Delicious Dining Options

“I was pleasantly surprised by the quality of the meals at the hotel's restaurant. The menu was well-curated with high-quality ingredients, and I found the dishes to be harmoniously prepared. The ambience was inviting, and it was a joy to dine there after a busy day. The local Kazakh wine, Kyzyl Bastau, was a good addition to my meal.” view full review

Spacious and Cozy Room

“My room was unexpectedly spacious with a luxurious king-sized bed that offered great comfort. I felt at home with its amenities, including a well-stocked minibar. The large windows granted me a beautiful view of the city. It was cozy despite the cold outside, and I truly appreciated the attention to detail in the room's setup.” view full review

Quality Fitness Facilities

“The hotel's access to a well-equipped gym was a fantastic benefit. The gym was part of the Gran Prix complex and included a variety of exercise equipment. I was impressed by how clean and organized everything was, making it easy to maintain my fitness routine during my stay. The added benefit of free access to the pool also enhanced my overall experience.” view full review

General

No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Live entertainment
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Ul. Karasakal Erimbetov, 65, Nur-Sultan (Astana), Kazakhstan, 010000

Map view

Ul. Karasakal Erimbetov, 65, Nur-Sultan (Astana), Kazakhstan, 010000

City landmarks

Monument

Baiterek Tower

1.7 km

Mosque

Nur-Astana Mosque

1.2 km

Park

Lovers Park

1.1 km

Dostyq St. Qonayev St.

Nurzhol Boulevard

1.1 km

Korgalzhyn taszholy

Ethno-memorial complex Map of Kazakhstan Atameken

1.8 km

Mall

Khan Shatyr

1.9 km

Kabanbai Batyra Ave.

Fountain Circus

920 m

Shopping Area

Khan Shatyr Entertainment Center

1.9 km

Public Building

Ak Orda Presidential Palace

2.4 km

Water Green Boulevard

2.1 km

Shopping Area

Shopping-Entertainment Center Saryarqa

750 m

Korgaldzhinskoye Hwy. 2

Family Rest Center Ailand

1.8 km

Shopping Area

Asia Park

1.1 km

Embankment

Kenesary Khan Monument

2.7 km

Shopping Area

Keruyen

1.1 km

Night club

Icon

840 m

Nur-Sultan 020000

Central Park

2.2 km

Monument

Monument Of Zhambyl Zhabayev

2.2 km

Mall

Keruen City

1.0 km

Respublika Ave 2

Kazakhstan Military History Museum

2.4 km

Kabanbay batyra prospekt 4

Duman Entertainment Centre

1.8 km

Saraishyk

Arai

2.1 km

Park

City Park

1.8 km

Nurzhol Blvd

Singing Fountain

2.1 km

Respubliki St

President's Center of Culture & Museum

2.3 km

Church

Cathedral of Our Mother of Perpetual Help

2.5 km

Orynbor Street

Triumphal Arch Mangilik El

2.5 km

Gallery

Has Sanat

1.7 km

Spa Centre

Iridium Spa

1.8 km

Nearby

Spa Centre

Health Club&Spa Grand Prix

170 m

Restaurants

Gan Bei

440 m

Saraishyk St.

il FORNO

410 m

Saraishyk St. 5G

Chir-Chic

490 m

Kabanbai Batyra Ave.

Restobar 6

390 m

Kabantai Batyrya Ave.

Guinness Pub

570 m

Kabanbay Batyra St. 11

The Shoreditch Burger & Wok

770 m

Kabanbay Batyr Avenue 7

Mc Donald's

470 m

Qarasaqal Yerimbet Street 26

Roastbeef Cafe

750 m

Kabanbay Batyra Ave. 11/4 Business Center Buro Hays.

L'Atelier des Gourmandises

810 m

Turan Ave.

Ocean Basket

720 m

Sarayshyq Street 7 Lazurnyi residential area

Italyano

980 m

Kunayeva

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

7.9

Location

7.7

Service

8.6

Dining

5.8

Richard

United States, August 2024

7.8/10

The hotel has a great location for business travelers as it's right next to major ministries and buildings. The rooms are spacious and spotless, which is a definite plus, and the service has been polite and helpful. However, accessing the hotel can be a challenge for those with mobility issues since it’s only accessible via stairs. Also, the dining options could use some improvement as they feel more suited for a lower star rating.

Rooms

9.0

The rooms were enormous, very spacious, and immaculately clean.

Service

8.0

The service was very polite, starting from room reservations to the breakfast room and front desk assistance.

Location

9.0

The location is very convenient for anyone visiting Astana for business, right next to all the major Ministries and KMG buildings.

Dining

6.0

The dining experience was decent but could be more extensive for a 4-star hotel.

Facilities

7.0

Facilities were adequate, but the stair access could be an issue for those with mobility constraints.

Clark

United States, August 2024

7.6/10

The hotel boasts a wonderful location near Han Shatir and modern buildings, making it convenient for business travelers. The rooms are adequately priced but lack amenities like a TV, and access is limited for those with mobility issues. The service was quite friendly and responsive, adding a positive touch to my stay. While the dining options were decent, they weren’t extensive, leaving a bit to be desired.

Rooms

6.0

The room I stayed in was clear and bright, thanks to the large windows, offering a nice panoramic view. However, it was a bit concerning that there was no TV and access was only by stairs.

Service

9.0

The service was very friendly and always responsive to my needs. I appreciated the staff opening the door for me every time I came back to my room.

Location

8.0

The location is quite convenient, right on the left coast of Astana and close to the main tourist areas, as well as modern buildings. Perfect for business trips.

Dining

7.0

The dining options were not extensive but sufficient for my needs. It was comparable to what you’d find in many chain hotels.

Facilities

8.0

The facilities were generally good with a swimming area and sauna, making for a pleasing atmosphere.

Doug

United States, July 2024

7.4/10

I had a pleasant stay at this hotel, which offers spacious rooms with great panoramic views. The staff were incredibly friendly and helpful throughout my visit. However, some amenities like a TV in the room and a more extensive dining menu would enhance the experience. Overall, it’s a good value for money given its location close to main city attractions.

Rooms

7.0

The room I stayed in was spacious and clear, filled with light due to the large windows offering a nice panoramic view. However, it lacked a TV and there were no windows for ventilation, which wasn’t ideal.

Service

9.0

The service was exceptional. From the moment I checked in, the staff was friendly and attentive, always ready to help with anything I needed.

Location

8.0

The hotel is conveniently located near new city buildings and major attractions. It was easy to get around, but it's a bit distant from the center, which might be a consideration.

Dining

6.0

The dining options were decent, though I hoped for a more extensive menu for a four-star hotel. The food was not bad, but there’s definitely room for improvement.

Facilities

7.0

The facilities were satisfactory, and while they met basic needs, they felt like they could use some upgrading to match the overall hotel quality.

James

United States, June 2024

7.6/10

I stayed at this hotel and found it to be quite good overall. The rooms are spacious and provide a nice view of the modern buildings nearby, which I really enjoyed. The staff is incredibly friendly and helpful. However, the location is a bit inconvenient for exploring Astana, especially in the colder months when you might prefer not to venture out too far in the evening. Despite that, I felt it offered great value for money compared to more expensive hotels in the area.

Rooms

9.0

The rooms were huge and comfortable, with a great view of all the modern buildings. Even though I booked a single room, it was very spacious and not too hot.

Service

10.0

The staff was really friendly and helpful, especially at the reception, and they provided great assistance with various services.

Location

5.0

The hotel's location is good for the airport, but it’s not ideal for exploring the city, especially when it’s cold outside.

Dining

7.0

The dining options were decent but didn't stand out as exceptional—similar to what you'd expect at other 3-4 star chain hotels.

Facilities

7.0

The facilities were adequate but didn't offer anything fancy; it was pretty standard for a hotel of this class.

Matt

United States, June 2024

7.4/10

My stay at the hotel was quite pleasant, thanks to its spacious and clean rooms with a good view. The location is great for business travelers, but it is a bit far from the city center. The service was friendly and helpful, though the dining experience left something to be desired with limited options. Overall, it’s a solid choice for a comfortable stay at a reasonable price.

Rooms

9.0

The rooms were spacious, clean, and beautifully designed, offering a lovely panoramic view through the large windows.

Service

8.0

The staff was friendly and really tried their best to make my stay enjoyable, from the front desk to room service.

Location

7.0

The location is very convenient, especially for business travelers, as it's right next to major Ministries, but it's a bit of a distance from the main tourist attractions.

Dining

5.0

The dining options were a bit mediocre, lacking variety, although I had expected more from a venue of this class.

Facilities

8.0

The hotel had good facilities, including a nice pool area and sauna, which were well-maintained.

Marcus

United States, May 2024

7.0/10

I had a pleasant stay at the hotel with clean rooms and a panoramic view. The staff was friendly and helpful, making my experience even better. However, the dining options could use some improvement, especially for breakfast. The location was quite convenient for business, though not ideal for exploring the city in cold weather. Overall, the hotel offers good value for money.

Rooms

7.0

My room was clear and had a lot of light due to the big windows, plus a nice panoramic view. However, the second-day room felt quite dark.

Service

9.0

The staff was very polite, friendly, and helpful, especially with giving directions.

Location

8.0

The hotel is literally next to all the major Ministries and KMG buildings, which is great for business travelers. However, it's not very convenient for visiting the city center, especially in the cold evenings.

Dining

5.0

The breakfast options weren't very appealing to me, but I did enjoy the freshly baked croissants.

Facilities

6.0

Overall, the facilities were adequate for my needs, but there was some noise from low-cost machines.

Bob

United States, April 2024

7.4/10

The hotel has a modern feel with a great view of the surrounding buildings, but there's something off about the rooms lacking windows, which can make them feel a bit closed in. The staff were incredibly friendly and helpful throughout my stay, making the experience enjoyable. While the location is convenient for business travelers near Nurzhol Boulevard, it’s not ideal for those looking to explore the city, especially during cold weather. Overall, it's a good value for money, but there are a few drawbacks.

Rooms

7.0

The room was clean and well-presented, offering a great view of the modern buildings outside. However, the absence of windows made it feel less inviting.

Service

9.0

The service was excellent! The staff, especially at the reception, were very kind and always ready to assist with anything I needed.

Location

7.0

The location is quite convenient for business purposes, being close to Nurzhol Boulevard, but it’s a bit far from the city center, which can be a downside.

Dining

7.0

The dining experience was decent, though I felt the menu could be more extensive for a four-star hotel. The meals were good, but not remarkable.

Facilities

7.0

The facilities were adequate, and everything was well-maintained, though a few amenities could be improved. The value was acceptable for what was offered.

Susan

United States, April 2024

7.0/10

I had a decent stay overall. The hotel’s location is excellent, being close to shopping centers and attractions. The rooms are spacious and clean, providing a nice panoramic view. However, the dining options didn’t quite meet my expectations. Additionally, while the service was friendly, there were moments where it felt like they could improve their efficiency. Overall, it was a value for money experience, though not without its flaws.

Rooms

8.0

The rooms were spacious and bright, with lots of natural light and a great panoramic view.

Service

7.0

The staff was friendly and helpful, though at times a bit slow.

Location

9.0

The location is fantastic, being very close to Khan Shatyr and other shopping centers.

Dining

5.0

The dining experience was mediocre; the breakfast was not extensive, which was disappointing.

Facilities

6.0

The hotel had decent facilities, but nothing particularly luxurious stood out.

Arthur

United States, March 2024

7.0/10

I had a pretty good stay at this hotel, which is convenient for business travelers due to its proximity to the major Ministries. The rooms were spacious and comfortable, making it a nice place to unwind. However, it’s a bit far from the city center and the dining options could use some improvement. Overall, it’s decent value for money, but there are a few drawbacks.

Rooms

9.0

The rooms were huge and very comfortable, not too hot at all, which was a relief.

Service

8.0

The service was very helpful, from the room reservation to breakfast, and the front desk staff were friendly and accommodating.

Location

7.0

The location is good for business since it's right next to key government buildings, but it's a bit far from the center if you want to explore Astana.

Dining

5.0

The dining experience was okay, but I found the food quality wasn't up to the standard expected from a 4-star hotel.

Facilities

6.0

The facilities are decent overall, but nothing stood out as exceptional during my stay.

Edward

United States, March 2024

7.6/10

This hotel offers nice, spacious rooms with panoramic views and good amenities at a more affordable rate compared to bigger brands. The service was friendly and attentive, but the accessibility could be an issue for those with mobility challenges since the rooms are only accessed by stairs. The location is great for business trips, right next to government buildings, but dining options could definitely be improved.

Rooms

8.0

The rooms were spacious, clean, and well-equipped, with lots of natural light and a stunning view.

Service

9.0

The staff was always nice and did their best to assist, from room reservations to daily housekeeping.

Location

9.0

The location is very convenient for business travelers being so close to all the major Ministries and attractions.

Dining

5.0

Unfortunately, the dining options were quite mediocre and didn't meet the expectations for a hotel of this caliber.